Shipping policy

SHIPPING POLICY – SHOEMART.IO

Last Updated: October 14, 2026

1. SHIPPING DESTINATIONS
Shoemart.io aims to serve customers throughout the United States. Shipping availability may vary depending on the product and delivery address.

2. ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment confirmation. Processing may take longer during holidays or busy shopping periods.

3. ESTIMATED DELIVERY TIME
Orders shipped from a US-based warehouse or fulfillment supplier are estimated to arrive within 3–7 business days after dispatch.
Estimated total delivery time is approximately 4–10 business days after payment confirmation, including processing.
Delivery times are estimates, not guarantees, and depend on product availability, destination, and carrier operations.

4. SHIPPING FEES
Applicable shipping fees will be displayed at checkout before you complete your purchase. Free shipping offers are subject to the conditions stated in the relevant promotion.

5. ORDER TRACKING
Tracking information will be provided by email when available after your order has shipped. Please allow time for the carrier's tracking system to update.

6. SHIPPING ADDRESS
Customers are responsible for providing an accurate shipping address. To request an address correction, contact contact@shoemart.io as soon as possible. Changes cannot be guaranteed after an order has been processed or shipped.

7. DELAYED OR MISSING ORDERS
If your order has not arrived within the estimated delivery period, contact us with your order number. We will review the available shipping information and assist you.

8. DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, contact contact@shoemart.io with your order number and a description of the issue. Photographs may be requested. We will work toward an appropriate resolution under our store policies and applicable law.

9. THIRD-PARTY FULFILLMENT
We may work with third-party suppliers, warehouses, and fulfillment partners. Shipping origin and delivery times may vary by product. We will provide accurate shipping information based on the fulfillment arrangements applicable to your order.

10. CONTACT INFORMATION
Store Name: Shoemart.io
Website: https://shoemart.io
Email: contact@shoemart.io
Phone: +1 800-638-1456
Address: 11209 Lakeview Dr, Dunkirk, MD 20754, United States

For shipping questions or assistance, please contact our customer support team.