Privacy policy

PRIVACY POLICY – SHOEMART.IO

Last Updated: October 14, 2026

1. INTRODUCTION
Shoemart.io respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or purchase our products.

2. INFORMATION WE COLLECT
Depending on how you use our store, we may collect:
- Contact details, including your name, email address, telephone number, and shipping address.
- Order details, including purchased products, order history, and transaction information.
- Payment-related information processed by our payment providers.
- Technical information, such as IP address, browser type, device information, and website activity.
- Information you provide when contacting customer support or submitting feedback.

3. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process payments and fulfill orders.
- Arrange shipping, delivery, returns, and refunds.
- Send order confirmations and tracking updates.
- Respond to customer questions and support requests.
- Maintain website security and help prevent fraud.
- Improve our website, products, and customer experience.
- Send promotional communications where permitted by law and subject to your preferences.
- Comply with legal, tax, accounting, and regulatory obligations.

4. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support advertising where enabled.

You may be able to manage cookie preferences through available website privacy controls or your browser settings. Disabling certain cookies may affect website functionality.

5. HOW WE SHARE INFORMATION
We may share relevant personal information with service providers when necessary to operate our business, including:
- Shopify, our e-commerce platform.
- Payment processors.
- Shipping carriers, warehouses, and fulfillment partners.
- Customer support, analytics, security, and marketing providers where used.
- Professional advisers, government authorities, or other parties when required by law.

We share information only as appropriate for the relevant business purpose, subject to applicable law and contractual obligations.

6. PAYMENT SECURITY
Payments may be processed through third-party payment providers. Payment information is handled according to the applicable provider's systems and policies. We do not claim to store complete payment card details ourselves.

7. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, meet legal obligations, resolve disputes, and enforce our agreements.

8. DATA SECURITY
We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to opt out of certain types of data processing or targeted advertising.

You may unsubscribe from promotional emails using the instructions included in those emails. Transactional messages relating to your orders may still be sent when necessary.

To submit a privacy request, email contact@shoemart.io. We may need to verify your identity before processing your request.

10. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information directly from children who are not legally permitted to use our services. If you believe a child has provided personal information inappropriately, contact us so we can review the matter.

11. INTERNATIONAL DATA TRANSFERS
Depending on the services used to operate our store, your information may be processed or stored in countries other than your own. Where required, appropriate safeguards will be used for international transfers.

12. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the independent privacy practices of those websites. Please review their privacy policies before providing personal information.

13. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our business practices, services, or legal requirements. Updates will be published on this page with a revised date where appropriate.

14. CONTACT INFORMATION
Store Name: Shoemart.io
Website: https://shoemart.io
Email: contact@shoemart.io
Phone: +1 800-638-1456
Address: 11209 Lakeview Dr, Dunkirk, MD 20754, United States

For privacy questions or requests regarding your personal information, please contact us using the details above.